Privacy Policy

Sitelya Agency — Personal Data Protection

1. Data Controller

Your personal data is processed by Sitelya Agency as the data controller within the scope and purposes described below, in accordance with applicable data protection laws.

Contact: sitelyaweb@gmail.com

2. Data Collected

The following personal data is collected through our website contact form:

  • Full name
  • Email address
  • Phone number
  • Message content submitted by you

3. Purpose of Processing

Your personal data is processed solely for the following purposes:

  • Responding to your contact requests and questions
  • Providing information about requested services
  • Conducting business discussions and preparing proposals

4. Legal Basis

Your personal data is processed based on your explicit consent given when submitting the contact form, and where necessary for steps taken at your request prior to entering into a contract.

5. Retention Period

Your personal data is retained for 2 (two) years from the date your enquiry is resolved, after which it is securely deleted. You may request deletion at any time before this period expires.

6. Data Sharing

Data you submit through the contact form is stored on the database infrastructure of our hosting provider Supabase Inc. and can only be viewed by authorized Sitelya staff. Your data is not shared with third parties for commercial purposes.

7. Your Rights

You have the following rights regarding your personal data:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure (“right to be forgotten”)
  • Right to restriction of processing
  • Right to data portability
  • Right to object to processing
  • Right to lodge a complaint with a supervisory authority

8. How to Exercise Your Rights

To exercise any of the above rights, please contact us at sitelyaweb@gmail.com with sufficient information to verify your identity. We will respond within 30 days.

9. Updates

This policy may be updated from time to time. The current version is always published on this page. Last updated: May 2026.